Frequently asked question

Yes, we are legally binding and officially registered in the UK under the company registration number #08683932

Our company doesn't work and doesn't accept deposits from US residents. During the registration process you need to check the box that you are not a US citizen.

Each user can only open and manage one account. Please follow this rule. In case of violation the company has the right to block all your accounts without a refund.

Please note that we do not require your personal information. To work with our platform, you need to specify your login, your email, come up with a password, and also specify the wallet number to which funds will be withdrawn from the platform.

Opening an account is absolutely free. We do not charge you any hidden fees or service charges. The commission on operations and additional costs is included in the company's profits from the profits from the development of cryptocurrency robots.

Any person who has reached the age of majority in their country of residence can register in Metabaseholders

Your investment, as well as your loyalty, are our core values. We will work hard to preserve your funds, reduce the risk of loss to zero, and we will do our best to multiply your funds.

We collect your personal information only for internal use. This data will not be passed to third parties under any circumstances.

We guarantee your privacy and secured. The site is protected from complex DDoS attacks by multi-layered protection. Any transmitted data is SSL encrypted. We have high quality SSL certificates.

Make sure that the input data is, such as e-mail, password and login, no spaces. If everything is ok, but registration still fails, please contact online support.

Interest on deposits is accrued in accordance with the terms of the investment plan. The countdown starts from the moment you open a deposit in the system.

Withdrawal requests will be processed instantly. For payment systems PerfectMoney, - funds reach the wallet instantly, after ordering the payment in your account. Waiting time for funds to a wallet for payment systems BitCoin, Ethereum, LiteCoin, DogeCoin, TRON, Tether TRC20, Tether ERC20 - At least 3 network confirmations are required and this can take from 20 minutes to several hours.

The minimum withdrawal amount is: 0.1 usd, 0.002 btc, 0.03 eth, 0.1 ltc, 60 doge, 60 trx, 10 usdt (trc20), 150 usdt (erc20). There are no restrictions on the maximum withdrawal amount, as well as the number of withdrawal operations per day.

Go to the investor's panel, select 'Transactions' from the menu and there you will see the history of account deposits, incomes and withdrawals.

If the wallet is registered correctly, the amount is entered correctly and corresponds to the one that is available for withdrawal, but the payment is still rejected by the system, check the correspondence between the currency requested for withdrawal and the electronic payment system selected for payment. If you have a withdrawable dollar amount in the TETHER USDT electronic payment system, you will not be able to withdraw Bitcoin to this wallet.

We offer an affiliate program for additional income for our investors. Anyone can take part in the development of the company by inviting new members and receiving a generous reward for this.

Metabaseholders offers a unique investment and referral program that rewards you not only for partners who came from you to the platform, but also for partners from levels 2,3 and 4. This unique affiliate program brings you passive referral income. First, you earn by inviting friends to Metabaseholders, and then you earn when people in your structure refer new investors to the company. Affiliate system level: 7% - 3% - 2% - 1%

You do not need to apply for participation, own an industry web resource with a large audience of investors or meet other abstract requirements to participate in the referral program. We assign each user a unique referral link immediately after registration, which you can already use to attract other investors, simply by inviting them to the Metabaseholders website using the referral link.

Please contact us through any communication channel. Do not duplicate your message across multiple communication channels. This will not speed up the response, but rather the opposite.

Click on the reset password link on the main page of the site in the login section. Enter your username and email address and follow the instructions. You will receive information on how to reset your Metabaseholders account password.